The support team
behind your venue.
Software alone does not keep forty PCs patched, tuned and online. Gizmo Premium is the technical support layer behind Gizmo 3 — from ticket-based help to phone support and a NOC that watches your floor around the clock.
Three levels of backup
All plans are priced per seat per month, on top of the Gizmo 3 licence ($1/seat). EUR prices run 10% below USD.
Basic
$3 / seat / month ≈ €2.70
- Technical support via ticket system
- Response within 2 working days
- Setup, updates & configuration help
Pro
$6 / seat / month ≈ €5.40
- Everything in Basic
- Support via tickets & live chat
- Response within 1 day
Premium
$12 / seat / month ≈ €10.80
- Everything in Pro
- Phone support, 9:00–18:00 (GMT+2)
- 24/7 support via ticket & chat
Built by operators, for operators
The team behind Gizmo Premium has run gaming cafes for over twenty-five years. The support system is the one we use on our own floors.
Proactive monitoring
Our NOC watches venue infrastructure and acts on issues before customers notice them.
Overnight game delivery
Patches and releases distributed to every seat while the venue sleeps.
Fast PC recovery
A corrupted seat comes back to a clean, tuned state in minutes — during opening hours.
Hardware watch
Drives and thermals tracked so failing parts get flagged before they take a Friday night down.
Free technical audit
Every engagement starts with an honest written assessment of your venue — free, no strings.
Migration included
Coming from ggLeap or Senet? We move accounts, balances and the game library overnight.
See it on your own floor
Book a demo or request a free technical audit — an engineer, not a salesperson, replies within two business days.
Get a free audit