Technical support
for gaming cafes.
Gizmo Premium is professional technical support and managed IT for gaming cafes, internet cafes, gaming centers and esports venues — from $3 per workstation per month, up to fully managed operations. Run by a team that has operated its own floors for 25+ years.
Choose your level of backup
Every plan is priced per workstation per month, on top of the Gizmo 3 licence ($1/seat). EUR prices run 10% below USD.
Ticket support
$3 / workstation / month
- Technical support via ticket system
- Response within 2 working days
- For venues with in-house tech skills that want an expert safety net
Ticket + chat
$6 / workstation / month
- Tickets and live chat
- Response within 1 day
- For busy floors where problems cannot wait until next week
Phone + 24/7
$12 / workstation / month
- Phone support, 9:00–18:00 (GMT+2)
- 24/7 ticket & chat
- For venues where a dead Friday night is not an option
The IT department you did not have to hire
Gaming cafe managed services go beyond answering questions. Our team runs the infrastructure itself — the same way we run it on our own venues.
24/7 monitoring
Our NOC watches your machines and network, and acts on issues before customers notice.
Overnight game patching
Updates land on every seat while the venue sleeps — no staff mornings lost to 100 GB patches.
Fast PC recovery
A corrupted workstation comes back to a clean, tuned state in minutes, during opening hours.
Hardware watch
Drives and thermals tracked, failing parts flagged and replaced before they take a seat down.
Master images & setup
Venue builds, master images and configuration tuned for gaming workloads.
Network guidance
Practical infrastructure advice from people who have cabled, tuned and rescued real floors.
Every kind of gaming floor
Gaming & internet cafes
Internet cafe technical support that keeps billing running and seats earning.
Gaming centers
Gaming center support tuned for high-traffic consumer floors.
Esports centers
Esports center IT support with version discipline and event-night coverage.
Chains & networks
Managed IT for gaming cafes at multi-venue scale — one NOC for every floor.
See it on your own floor
Book a demo or request a free technical audit — an engineer, not a salesperson, replies within two business days.
Get a free audit